Privacy Policy
This policy explains how RGN collects, uses, and protects your personal data.
Who we are
RGN is a Swiss software engineering and technology company. Our website is located at rgn.one.
External links
This site links to other services we operate — including our customer portal and LIR store — each with its own privacy policy and data practices. This site also links to third-party websites and services. We do not control how those external services process your data.
Security
This site is served through Cloudflare, which acts as a reverse proxy between you and our servers. Cloudflare provides security, DDoS protection, and performance optimization. As part of these services, Cloudflare may process IP addresses, request headers, and other technical data.
See Cloudflare's privacy policy for details.
Cookies
We use cookies where technically necessary to provide our services. This includes managing logins on our customer portal, authenticating users, and processing orders in our LIR store. These cookies are essential for functionality and are not used for cross-site tracking or advertising.
Embedded content
Articles on this site may include embedded content such as videos, images, or interactive elements from other websites (including YouTube, operated by Google). Embedded content behaves exactly as if you visited the originating site directly.
These third parties may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content — including if you are logged into your account with them.
You can prevent this by logging out of YouTube before visiting. See Google's privacy policy for details.
Error Tracking
We use an error tracking tool hosted on our own infrastructure in Switzerland to detect and diagnose technical issues on this site. This tool collects error reports, browser information, page performance metrics, and in some cases automated session recordings of user interactions. Session recordings capture page navigation and interactions but do not record typed input or personal data. This data is not shared with third parties.
Analytics Tools
We use our own analytics to understand how visitors use this site. This data is processed on our own infrastructure in Switzerland and is not shared with third-party advertisers or data brokers. We also use Cloudflare Analytics, which provides privacy-focused, aggregated statistics without setting tracking cookies or identifying individual users.
Data retention
Analytics data is retained as long as necessary for our legitimate interest in understanding site usage and improving our services. You may contact us to request deletion of personal data we hold about you, except where we are required to retain it for legal or security purposes.
Your rights
Under Swiss data protection law and the GDPR (where applicable), you have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at [email protected].